Can I change a customer's password for them?

You can edit a person's user account in the Dashboard under Accounts. Here you can change name, address, phone, email and password. 

• Go to the Dashboard under Accounts
• Search for the person by first name, last name or email
• Select Edit User
• Make any changes you need
• Click Save

If you change a password or email make sure you notify them with the exact changes or they won't be able to log in.  Remember passwords are case sensitive.