A Customer should only be removed from a Subscription if they receive a Refund or you had to take another form of payment for their balance.
To Remove a Customer from a Subscription in Stripe:
- Log in
- Find Customer - Type name in Search Window
- Select the Customer
- Under Subscriptions click
- Choose Immediately
- Click End Subscription
When a Customer is removed from a Subscription all future invoices and payment attempts will be stopped. If there are already unpaid Invoices they will need to be "Forgiven" so the customer does not show up as delinquent.